Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Date of birth and demographic information
• Insurance information and payment details
• Emergency contact information
• Username and password for your patient portal account

1.2 Protected Health Information (PHI)

As a healthcare provider, we collect and maintain health information protected under HIPAA, including:

• Medical history, symptoms, and diagnoses
• Treatment plans and medication information
• Test results and medical records
• Provider notes and clinical observations
• Billing and claims information

1.3 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

2.1 Healthcare Services

• Providing medical care and treatment
• Coordinating care with other healthcare providers
• Maintaining your medical records
• Scheduling appointments and sending reminders
• Processing insurance claims and billing

2.2 Communication

• Responding to your inquiries and requests
• Sending appointment confirmations and reminders
• Providing health education and wellness information
• Notifying you about changes to our services

2.3 Website Improvement

• Analyzing website usage to improve functionality
• Personalizing your user experience
• Troubleshooting technical issues
• Detecting and preventing fraud or security threats

3. Information Sharing and Disclosure

We do not sell your personal or health information. We may share your information only in the following circumstances:

3.1 Healthcare Operations

• With healthcare providers involved in your care
• With laboratories, imaging centers, and specialists
• With your insurance company for payment and claims processing
• With business associates who assist in our operations (subject to HIPAA Business Associate Agreements)

3.2 Legal Requirements

• When required by law or court order
• To comply with legal processes or government requests
• To report suspected abuse, neglect, or domestic violence
• For public health and safety purposes
• To prevent serious threats to health or safety

3.3 With Your Consent

We will share your information with third parties when you provide explicit consent or authorization.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure servers and firewalls
• Regular security assessments and audits
• Employee training on privacy and security
• Access controls and authentication measures
• Secure backup and disaster recovery procedures

5. Your Rights

Under HIPAA and applicable privacy laws, you have the right to:

• Access: Request copies of your health information
• Amend: Request corrections to your health information
• Accounting: Request a list of disclosures of your information
• Restrict: Request restrictions on how we use or share your information
• Confidential Communications: Request to receive communications by alternative means
• Notification: Be notified of breaches of your unsecured health information
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Note that disabling cookies may limit some website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: