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Accessibility Statement

Last Updated: December 13, 2025

Our Commitment: MyPainDr is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Accessibility Features

Website Accessibility

Our website is designed with accessibility in mind and includes the following features:

  • Keyboard Navigation: Full website functionality accessible via keyboard
  • Screen Reader Compatibility: Compatible with popular screen readers including JAWS, NVDA, and VoiceOver
  • Clear Navigation: Consistent and predictable navigation structure throughout the site
  • Alt Text: Descriptive alternative text for images and graphics
  • Color Contrast: Sufficient color contrast ratios for text and interactive elements
  • Resizable Text: Text can be resized up to 200% without loss of functionality
  • Form Labels: Clear labels and instructions for all form fields
  • Skip Links: Skip navigation links for faster access to main content

Facility Accessibility

Our physical locations are designed to be accessible to all patients:

  • Wheelchair-accessible entrances and restrooms
  • Accessible parking spaces
  • Elevators or ramps where needed
  • Wide doorways and hallways
  • Accessible examination tables and equipment
  • Clear signage with braille where applicable

Communication Accessibility

We provide multiple ways to communicate and access our services:

  • Telehealth Services: Virtual appointments for patients who have difficulty traveling
  • TTY/TDD Services: Telecommunication devices for the deaf available upon request
  • Language Assistance: Translation services and interpreters available
  • Large Print Materials: Documents available in large print format
  • Alternative Formats: Medical records and documents available in accessible formats
  • Patient Portal: Secure online access to health information and appointment scheduling

Conformance Standards

WCAG 2.1 Guidelines

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities.

ADA Compliance

We strive to comply with the Americans with Disabilities Act (ADA) in all aspects of our practice, including our physical facilities, communication methods, and digital presence.

Assistive Technology Compatibility

Our website is designed to work with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Voice recognition software
  • Alternative input devices
  • Browser accessibility features

Known Limitations

Despite our best efforts, some limitations may exist:

  • Third-party content or services may not be fully accessible
  • Legacy documents or files may not meet current accessibility standards
  • Some complex interactive features may require additional assistance

We are actively working to address these limitations and improve accessibility across all platforms.

Accommodations and Assistance

Requesting Accommodations

If you need accommodations to access our services, please contact us in advance. We will work with you to provide:

  • Sign language interpreters
  • Document translation
  • Assistance with forms and paperwork
  • Alternative appointment formats
  • Additional time for appointments if needed

Accessibility Support Team

Our staff is trained to assist patients with disabilities and can help you navigate our services and facilities. Please don't hesitate to ask for assistance.

Ongoing Improvements

We are committed to continuous improvement of accessibility through:

  • Regular accessibility audits and testing
  • Staff training on accessibility best practices
  • User feedback and testing with people with disabilities
  • Updating content and features to meet evolving standards
  • Monitoring new accessibility technologies and guidelines

Feedback and Contact

We welcome your feedback on the accessibility of our services. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Coordinator

MyPainDr Direct

8222 Schultz Road Suite 100A

Clinton, MD 20735

Phone: +1 (202) 221-8442

TTY: Available upon request

Email: care@mypaindr.net

We will respond to accessibility feedback within 5 business days and work to resolve any issues as quickly as possible.

Additional Resources

Accessibility Organizations

Browser Accessibility Features

Most modern browsers include built-in accessibility features:

  • Zoom and text sizing controls
  • High contrast modes
  • Keyboard navigation settings
  • Screen reader compatibility

Consult your browser's help documentation for instructions on using these features.

Our Promise:

We are dedicated to providing healthcare services that are accessible to all individuals. Accessibility is an ongoing effort, and we are committed to making continuous improvements to ensure everyone can access our services with dignity and independence.